MetroNet Outage Report (2024)

MetroNet Outage Report (1)

Why is my MetroNet service not working?

No problems detected

If you are having issues, please submit a report below.

Headquartered in Evansville, Indiana, MetroNet is a company that provides fiber optic telecommunication services, including high-speed Fiber Internet, Fiber Phone, Fiber IPTV with a wide variety of programming and products.

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What isn't working?

Please let us know what issue you are experiencing with MetroNet:

Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!


In the last three months, how would you rate MetroNet?

3.11 out of 5 10,328 ratings

Thank you!

Problems in the last 24 hours

The graph below depicts the number of MetroNet reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

MetroNet Outage Report (9)

At the moment, we haven't detected any problems at MetroNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Will MetroNet compensate me for the outage?

MetroNet outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use MetroNet and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. MetroNet has sometimes offered some customers credits and other compensation for the inconvenience.

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Most Reported Problems

The following are the most recent problems reported by MetroNet users through our website.

  1. MetroNet Outage Report (10)

    Internet (76%)

  2. MetroNet Outage Report (11)

    Total Blackout (9%)

  3. MetroNet Outage Report (12)

    Wi-fi (7%)

  4. MetroNet Outage Report (13)

    E-mail (3%)

  5. MetroNet Outage Report (14)

    TV (3%)

  6. MetroNet Outage Report (15)

    Phone (1%)

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Live Outage Map

The most recent MetroNet outage reports came from the following cities:Urbandale, Omaha, Minneapolis, Rhinelander, Milwaukee, Wabash, Chicago, Grand Rapids, Madison, Indianapolis, Cedar Falls, Detroit, Elmhurst, Madison and Norfolk.

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CityProblem TypeReport Time
MetroNet Outage Report (16)UrbandaleInternet
MetroNet Outage Report (17)OmahaPhone
MetroNet Outage Report (18)OmahaInternet
MetroNet Outage Report (19)MinneapolisInternet
MetroNet Outage Report (20)OmahaInternet
MetroNet Outage Report (21)RhinelanderTotal Blackout
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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MetroNet Issues Reports

Latest outage, problems and issue reports in social media:

  • MetroNet Outage Report (23)J'Kai (@shadowthief19) reported

    @metronetfiber @milesroozen get him down to only like, 3 tech visits in 3 months and youll be leagues above what he has now

  • MetroNet Outage Report (24)Dan Gage (@EnglishDanYT) reported

    Hey @metronetfiber sadly I have to cancel service with you in the next couple of weeks due to relocation.Any plans to build out Gulf Breeze, Florida?

  • MetroNet Outage Report (25)Ningitsu (@Ningitsu_) reported

    @milesroozen @metronetfiber Bout damn time.

  • MetroNet Outage Report (26)Phil Hull (@philhull) reported

    @metronetfiber I understand that, but I'm specifically calling the static IP provisioning support line. I can't imagine that the outage is impacting that many static IP addresses that I have to wait for an hour and thirty five minutes to speak to someone.

  • MetroNet Outage Report (27)AJ LaPorte (@ajlaporte) reported

    @metronetfiber how about your support people actually finish a ticket before closing it out. This is now the 3rd ticket (#3533359) that has gone without a response. Simply take responsibility, you laid lines in our area and you missed an entire block of a subdivision.

  • MetroNet Outage Report (28)milk toast mother ****** (@kajomp) reported

    looks like @metronetfiber is down. not sure how you screw up a buried fiber line but somehow they’ve done it

  • MetroNet Outage Report (29)JanXGaming (@JanXGamingTV) reported

    @metronetfiber internet down can you guys give me a time of it coming back? Been down for 1 hour now

  • MetroNet Outage Report (30)Michael March (@Michael42581976) reported

    @metronetfiber this is the worst customer service I've ever had. Every time I call in I get someone different on the phone and everything they tell me is different than the last person like get these people a script. Metrotrash

  • MetroNet Outage Report (31)Jill 🦜🌴🦈🧂 (@jsikardi) reported

    @metronetfiber we're without internet. I have a high school senior who's trying to prepare for finals, in order to graduate this quarter. Our technician postponed us. Can you offer any help?? This isn't us just wanting to watch Netflix or game online.

  • MetroNet Outage Report (32)Mike Ellis (@v2Mike) reported

    Hey just curious if someone from @metronetfiber can help escalate my ticket to restore service!?! I was the 1st person to sign up for service in my neighborhood last fall, my line still isn't buried and now my modem is offline. I can't wait until tomorrow.

  • MetroNet Outage Report (33)Douglas 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🎶 (@red5243) reported

    .@metronetfiber - why are internet speeds always abysmally slow in the morning?

  • MetroNet Outage Report (34)David Becker (@iBeckTech) reported

    The amount of buffering and streaming issues I have had while trying to watch a movie tonight is unreal. Truly shows how bad Mediacom is and why I cannot wait for @metronetfiber to come to my area.

  • MetroNet Outage Report (35)Christopher S (@Daddystayshome) reported

    @metronetfiber internet outage in Our area. Any idea when it will be back up?

  • MetroNet Outage Report (36)AJ LaPorte (@ajlaporte) reported

    @metronetfiber Sent. Thank you for your assistance in this and forgive me if I came across rude. It's been a frustrating experience trying to figure this out over the years as its literally our small pod in our neighborhood that is skipped (all others have it) and no one can find out why.

  • MetroNet Outage Report (37)Phil Hull (@philhull) reported

    @metronetfiber I've been on hold with the Static IP support line for an hour and seventeen minutes. My internet is down and I work from home. How long do I have to wait on hold for someone to pick up? My wait time was supposed to be 2 minutes.

  • MetroNet Outage Report (38)Clown Chum Productions (@ClownChumStudio) reported

    @metronetfiber Is there some widespread outage? The internet has been going down periodically the last couple of days, and now it's been down for 2 hours.

  • MetroNet Outage Report (39)Paul (@BoilerPaulie) reported fromMilwaukee, Wisconsin

    @Soccer_Mama1627 The only happy Comcast customers are ex-Comcast customers. @metronetfiber came to my neighborhood in 2014. I said “shut up and take my money” and I have never looked back.

  • MetroNet Outage Report (40)Mary Brittany (@marebear12793) reported

    I swear… as soon as @metronetfiber comes to my part of Greenville, you can guarantee I’m kissing @Suddenlink goodbye! Honestly the worst… I never thought I’d miss frontier or any of the others….

  • MetroNet Outage Report (41)Marissa Lange (@iamMarissaLange) reported

    Ok which is better for tv service @Xfinity @metronetfiber I have had both service. Currently with metro net and honestly customer service is horrible and tv package are high in price. Which is better. Streaming live tv is gettin* expensive.

  • MetroNet Outage Report (42)Alan Hix (@Jello_CF) reported

    @metronetfiber @kshortbokephus Yah have been on hold for 45 minutes I am guessing you guys are having issues is it possible you could pass some info along to us?

  • MetroNet Outage Report (43)Mark Wentz: America’s Favorite Liberal 🇺🇸 (@markwentz) reported

    @metronetfiber Update:It’s been a month now and @metronetfiber has not credited my account for ANY of the times service was down.#NotHoldingMyBreath#metronet

  • MetroNet Outage Report (44)Alan Hix (@Jello_CF) reported

    @mimmoalfano @metronetfiber You are not alone just ran into the same issue myself central IL

  • MetroNet Outage Report (45)Rev. Andrew R. Schoppe (@flearhcp97) reported

    @metronetfiber I'd sure love to pay my bill, except for the fact that your app LITERALLY NEVER WORKS #metronet

  • MetroNet Outage Report (46)Mark Wentz: America’s Favorite Liberal 🇺🇸 (@markwentz) reported

    @metronetfiber Update to the update:@metronetfiber credited some to my account today.Tonight, MetroNet service is down and a repair person won’t be here until tomorrow afternoon.This thread started with me wondering if MetroNet was going to start taking their business seriously

  • MetroNet Outage Report (47)Reviews For Nerds (@reviewsfornerds) reported

    @EnglishDanYT @metronetfiber I do believe they might be working their way down there. Building out in my area now.

  • MetroNet Outage Report (48)Alan Hix (@Jello_CF) reported

    @metronetfiber @mimmoalfano After about 55 minutes I finally got through and I already assumed there was some big issues going on. I was told there was issues across most of Illinois no ETA given but hopes to have resolved before the weekend. How about an official announcement? @metronetfiber

  • MetroNet Outage Report (49)Holli Hunter (@hdh742002) reported

    @metronetfiber internet has gone down multiple times today. What’s going on?

  • MetroNet Outage Report (50)The Expert Layman (@Theexpertlayman) reported

    @Jello_CF @metronetfiber @kshortbokephus T-Mobile Unlimited high speed internet just came to my area. If Metronet can't get their crap together, at least I have a decent option.

  • MetroNet Outage Report (51)Candy 🌻 (@ganmomcandy) reported

    Fix @ABCNetwork now @metronetfiber !

  • MetroNet Outage Report (52)Michael March (@Michael42581976) reported

    @metronetfiber what bad customer service this company has. 😑 extremely rude I was told I'm a liar. My bill is $50 more than it should be for 3 months in a row. Now today I have a random extra charge of $34. My service is still working so it's not the disconnect fee that's a lie

MetroNet Outage Report (2024)
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