From 488 reviews
Denise Moltzan
Reliable, knowledgeable, and trustworthy! What more could I want. Oh yes, Spa looks great too😊
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Ronnie Shoemaker
David replaced a pump for me. He was out the next morning after I called them with everything needed to do the job.
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charla hamrick
Wonderful people they are so very helpful
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John Kroll
These folks are the best , always there for your pool needs
Response from business owner
Thanks John!
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Jeff Santos
Super prompt. Extremely helpful, knowledgeable and professional. Eric did a fantastic job explaining every step, making recommendations on best options and really shined as an expert!
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Donna Dean
Very quick response to an issue with my pool cover due to the extra 14 inches of rain received overnight. Excellent service to pump off water, secure the cover, tighten the cables and added extra fasteners before the next storm arrived. …
Response from business owner
Thanks for the kind words Donna. We appreciate you.
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Colleen Provasek
Beth and Sara are always so helpful and pleasant
They know the answers to any problem we have
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Beth Dorsey
I give Backyard Oasis 5 stars. We love our hot tub, we get good service and the the staff are very good. They take good care of their customers needs.
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Vicky Lindsey
Always friendly and professional. The only pool company I call
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Mark Peterson
On time and very professional!
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Steve Littlefield
Excellent service from Dave at installation.
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Jerry Pena
Staff was very helpful and showed me products that I was looking for that we’re discounted which help cut costs. Thank you!
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Brandi Calkin
Backyard Oasis was so easy to work with from start to finish! I told them what pool I wanted and a description of how I wanted my deck and they did not disappoint with the design! It only took a day for the pool and a day for the deck! They…
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vanya martin
They are ALWAYS helpful and friendly! Love the service and the smiles…
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Jay Reyes
Always super nice and helpful.
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cheryl rains
Been with them since 2007 i dont go anywhere else for my supplies they have my business forever
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School of Christ International
Great job on my Spa -
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Kathleen Thrower
They installed my hot tub 6 years ago. They are very professional and know all about hot tubs. Even the girls doing water samples are friendly. I love the “moto massage” for my bad back.
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Max Stovall
For over 18 years, Since 2005,
A very Satisfied Customer,
Our Jacuzzi & above ground pool,
with exceptional service & advice whenever requested & as needed.
👍🏽👍🏽.
⭐️⭐️⭐️⭐️⭐️.
Capt Max
⚓️🚢🇺🇸
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Dana Toombs
While waiting to have our water tested we were asked if we needed assistance by the new GM Josue. He walked and talked with us showing us the newest hot tubs and even told us about an upcoming sale! He was very knowledgeable and …
Response from business owner
Dana thank you for the kind words. It was a pleasure meeting both you and Robert yesterday. I really enjoyed our conversation. I will be sure to reach out as soon as we open pre-orders for our Black Friday Sale!
Regards
Roland Davila
General Manager
Backyard Oasis
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James O. Bruso III
Always friendly and helpful
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John Smoker
Once again, great service! I know this review is under John Smoker, but I am his wife. I do all the maintenance on our inground pool, so I leave the reviews. Took a water sample in yesterday, they tested, gave AND explained the directions, …
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Debora Lemmer
I’ve been using Backyard oasis for about 20 years. Great people and stop at nothing to get you what you need.
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John Lupo
Great communication. Installation went well ahead of schedule.
I highly recommend.
Very satisfied customer
John Lupo
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Angel Gillispie
We were very pleased with the professionalism of the business, knowledge of staff, quality of the product, and speed of installation. By far the best experience out of all the pool installers we visited with. Roland is great to work with …
Response from business owner
Thank you for the awesome feedback Angel! It was great seeing you and your family again! Enjoy your new pool!
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Moonlight Star
The sale's ppl are always friendly & helpful we've been doing business here for several years ,and have always had a pleasant experience!
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Richard Greene
She help myself in every way and answering questions as I'm a dummy to a new above ground pool.
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Charlotte Hoover
Awesome place and they good
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LaNell Davis Shaw
I have been a Customer for years and I have always been pleased and have never been disappointed. Backyard Oasis has designed and created a Fountain on my Pool, Pool Service, Water Treatments and Products and my Pool stays sparking. 5 Star …
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Billy Snook
Awesome Customer Service
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Helen Wieman
Thomas does an awesome job!
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Kenny Norsworthy
Great place to do business with locally. Customer service is a high priority as I personally have experienced it over the past 15 years! Very knowledgeable staff. Keep up the good work!
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Robert Moore
I have driven 1 and 1/2 hour to Livingston's backyard oasis (time it takes me to get there and back) for several years from Huntsville and have bought all my chemicals from them, followed their instructions and my pool is always pristine. …
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James Kolb
Very helpful and knowledgeable
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Kip Robins
I buy all my pool chemicals from backyard oasis. The staff is always friendly and very informative. Thank you !
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Luis Cervantes
Great job
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Ramona McClanahan Rogers
They done a great job. Thank you.
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Robert Ayala
Picked up some sand for our filter and the gentleman that help me went above and beyond to explain the process! I will definitely come back !
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Anissa Hill
Beth is AMAZING!! So helpful, informative, knowledgeable and patient with all my questions!! They’re the BEST!
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Joel Casiday
Excellent business! Wonderful and personable staff. Rewards program is great, but wish their coupons were digital and not sent through the mail on paper.
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allen munoz
Went in needing parts for my pump, shock, and a automatic vacuum and they where so professional and knowledgeable on their products
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Marjorie Asper
Bought spa Frog chemicals
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Kelly Shannon
I needed a replacement filter that was not in stock. It was ordered that day and arrived earlier than expected. Staff contacted me promptly for pick-up. Very friendly and helpful. I will go here again.
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ben hawthorne
I have a Hot Springs spa that had developed a leak. After a local repair man made it worse I found Backyard Oasis. I was able to save money by bringing the spa to them and they kept me informed and had the spa repaired quickly. The …
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Janet Powell
The owners are involved in the day to day operation. The management and staff are all very knowledgeable and professional. Thank you for servicing my pools for the last 8 years.
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Ramona McClanahan Rogers
Excellent hot tub excellent service sales people were awesome. Thanks a lot.
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Michelle Dorsett
They are wonderful to work with
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David Minor
They sourced a part I needed in a speedy fashion
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Kathy Baker
Got a hot tub
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Carlton Anderson
I take water sample to the store for analysis and they’re the most professional staff ever. The team is very sociable and kind.
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LoreeJon Brown
I go there for them to check my pool water and help me to keep my pool sparkling clean. I am probably going to use them for weekly or biweekly maintenance for my pool this summer. They are all very nice and very helpful.
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Heather Pfaff
We went in to purchase an above ground pool and deck. Needless to say, we left extremely happy and can't wait to swim in our pool!
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Rhonda Mitchell
Needed water tested for hot tub. It was done right away, with a printout of problems. Bought the required chemicals at a reasonable price. Staff was very friendly.
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ronda perkins
Very knowledgeable staff. Ron explained everything and cheerfully answered every question. Went there and bought a hot tub and will be going back for a pool in the future.
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Daniel Cennamo
The best place for pools spas and parts.
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Ruth Niswander
Everyone was very friendly and efficient. The installation crew was amazing. I definitely recommend them.
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Robbie Bruce
Friendly and professional staff. Always knowledgeable and helpful.
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Shelby Brock
Great service and wonderful people to work with!
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Dianne Smith
Wanted to have tech check components of spa. Seemed slow heating.
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Donald Haney
Folks at the back of subway surfing here and some of the finest most reliable and courtesy people and go out of the way to help you to solve your problem I highly recommend this outfit to anybody who's having trouble or wants to get a pool …
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Bill Hunter
Very nice group of professionals. Everyone is polite, fair and honest. They treated me very well over 2 big transactions and really worked with me. Thanks!
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Mary Helms
Excellent. Service techs were excellent. Worked thru problem fast and efficiently
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Joshua Moore
We use them every week for our Airbnb. They've been great!!
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Jim & Janice T
Enjoyed meeting Tammy..an asset to your business..Jaala enjoyed being educated on balls in tank...overall enjoyed our time with you today..
David Gibson
Friendly and helpful
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Debbie James-Margison
Installed a Spa for us! Highly recommended!!
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Fern Lee
Everyone is very knowledgable and professional, … also they have everything you need for pool maintenance including pool and filter cleaning tools.
Floating pool flower lights and fun outdoor setting items.
Call them if you have questions…
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Lawrence “Larry” Fink
You guys are the best.
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Elaine Elkin
Excellent service! 5 star!!
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Reyna Marquez
It was my first time being in there and they were Awesome!!!! Thank y’all so much
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Pam Bowden Stevens
Always welcome you when you come in the door. Very helpful in whatever I need to know. They are always friendly and polite. I Always come here for all my pool supplies and problems.
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Vicki H
I was having time with my pool and Shannon (and Mrs. Patty) came out and got it back to where it needs to be. Thanks.
Sandra Rice
They went above and beyond to help me find a part.
Excellent help.
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DAVID MIZRANY
I went to get chlorine for our new Coleman hot tub and the service was excellent and very knowledgeable. I will take all my hot tub business there.
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Karen Martinez
Awesome staff. Very friendly and helpful. Only sold me what I needed. No pushy sales.
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Raymond Dillard
Friendly helpful people when it comes to managing your pool.
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James & Dee W
Thank you Patte & Adam for all ya'll help ... I think we are finally on our way to a clear, usable pool
🤗🤗🤗🤗. Dee & James Walker
Lois Frye
Highly-qualified and very professional. Installer David is a very hard worker. Very friendly and very professional. I would recommend Backyard Oasis if your looking for a Theripectic Spa. It has helped us greatly.
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paul eppley
Very helpful people they know their business and they will help you get your pool blue again I can almost guarantee you had an amazing experience there I really know their stuff
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Rhonda Alford
The staff here are outstanding and we recommend this store 100% very knowledgeable as well as helpful
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Nancy Martin
Sarah did a water analysis for me. She did a thorough job & got the chemicals I needed off the shelf.
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Elaine Rogers
Always helpful to get water in balance.
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Brenda S. Myers
The staff was extremely knowledgeable and patient with me having to get photos from home so she could help me. went the extra mile I was grateful
Brenda Myers
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Terry Shiflet
The Associate assisted and was very helpful in getting and helping get what was needed
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Mike Carsner
Friendly staff and decent prices.
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Howie Eldridge
As always they answered all my questions and we're very helpful!
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Angel Fletcher
I have always used them in the past they are absolutely amazing it’s been awhile since I had a pool and got a new one took a water sample to get tested with the hopes they still did water testing as soon as I walked in she asked if I needed…
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Rhonda Barton
Great customer service
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Pam Young
The team at backyard oasis is always professional and helpful and willing to help with any issue you may be having. We love this place. We would recommend it to anyone.
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John Thompson
Great staff very knowledgeable service techs did a great job and took the time to put the hot tub in the correct spot on our deck. Highly recommend Backyard Oasis
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Kellie Laughlin Rossow
My husband and I have been their clients for over 5 years. Their customer service is top-notch with personable and knowledgeable personnel. Their service department will answer any question and know their equipment. My husband and I …
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Craig & Carla W
Have always had good luck with the products, we've ordered. Easy with billing using auto pay with credit card. Delivery on time and can always call if have questions. Very pleased. Thanks,
John M & Gayle S
Great service and very knowledgeable!!!
patience 1
Awesome customer service. Friendly staff always greet me by name. Only sell me what I need. My pool always looks great because of their diagnostics. Thank you Beth for sharing your vast knowledge. They are like an extension of my …
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Carole Knapp
I needed to replace the filters on my hot tub, they had the parts in stock. They knew I might not make it there before they closed, and offered to put them in a special place so I could have them before my local hot tub professional was …
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Warren Stripling
The Backyard Oasis staff are very professional and helpful everytime we come in or call. Their knowledge and willingness to help is second to none. A few months ago we had an issue with a piece of equipment. They worked hard to resolve the…
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STEVE LOY
Great people and Great Service Bought Polywood picnic table and chairs
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Donna Knight
Totally professional, knowledgeable, and anxious to please.
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Elizabeth co*ker
I have been their client for over 10 years. Great, professional, friendly service. I highly recommend them.
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Dean Maniatis
I thankfully used Backyard Oasis to purchase and install a new spa in addition to repairing, moving and installing my old spa at a different location. They were professional, responsible, fair, and did excellent work. I would use them again…
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